Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Order Processing

Once your order is successfully placed, we typically process and dispatch it within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next working day.

Estimated Delivery Time

After dispatch, your order is generally delivered within 5–10 business days, depending on your location and courier service availability.

Delivery times may vary due to factors beyond our control, including:

Remote or difficult-to-reach locations
Weather conditions
Public holidays
Courier delays
High order volumes

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before you complete your purchase.

We may also offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, tracking information may be shared with you through SMS, email, or WhatsApp, depending on the available contact details and courier service.

Incorrect Address

Please ensure that your shipping address and contact information are accurate when placing an order. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address details provided by the customer.

Delayed or Lost Orders

While we work closely with our delivery partners to ensure timely delivery, occasional delays may occur. If your order has not arrived within the expected delivery period, please contact our customer support team, and we will assist you in checking the status of your order.